July Update for CaseVue HPE

Taylor Phillips

Over the past month, we have been working hard to improve your overall CaseVue experience. 

That means addressing site load times, giving you access to view your data, as well constantly adjusting our outputs to satisfy the request from states.


  • Reporting- CaseVue now provides users with access to reports to view what is happening on the account. The higher your permission is set, the more information you can analyze.

  • Fine Tuned Tax Screen- You now have the ability to make those little tweaks to a patient's tax situation and improve your capacity to make an accurate decision.


  • IMPORTANT!  The state of Mississippi DOM requires that the date that is printed on the HPE Application form be the date that the decision was made. That means that the date you choose to approve or deny the patient is the date that is printed on the form. We understand that this is a concern of many, but it is imperative that you make a determination ASAP in or to cover the patient.

  • To that end, we have opened the user roles to allow all CERTIFIED users to make a case decision. (NOTE: some states require training and/or a test to become certified. Contact your state Medicaid office or contact us at hpehelp@casevue.com and we will help get to the bottom of any question you may have. )

  • AutoComplete had been disabled to not display old cases in your dropdown as an effort to increase patient data protection even further.

  • Server Upgraded- we have made several substantial changes to the way we deliver CaseVue to your browser. That means increased site speed across the board, access to even more security features, and the ability to analyze site errors(including downtime) often before you have time to report it to us. 


  • Fixed the occurrence of an unborn child not counting correctly.

  • Fixed a very particular instance in which MS parent/caretaker category was being too tough to qualify.

  • Income rounding in MS follows the DOM request for rounding to the hundredths not thousandths (for example, it was 4.333, now it is 4.33). All states now follow their states recommended rounding rate.

  • Text changes to the My Cases page, the scoring screen, and several emails.

As always if you ever need help or have a question, we are here for you! Send us an email to hpehelp@casevue.com

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